Some users have encountered login failures with MB SD C4 DoIP / Super MB Pro M6 Xentry Software (obtained via internal channels) starting April 1st, 2025. After entering the standard username (Xentry) and password (88888), the software refuses to launch.
Affected Xentry XDOS OpenShell Versions:
- 03
- 09
- 09
Impacted Mercedes-Benz Diagnostic Tools:
- MB SD C4 DoIP
- MB SD C5
- Super MB Pro M6+/ M6
Note: VXDIAG devices running different software are not affected.
Solution: Fix the Offline Configuration Files
The issue occurs due to an expired offline configuration file. Follow these steps to restore functionality:
1️⃣ Download the Updated Offline Configuration Files (offline_properties).
2️⃣ Replace the First File:
Navigate to: C:\ProgramData\Mercedes-Benz\config\XD_DT
Replace the existing file with the new one.
3️⃣ Replace the Second File:
Navigate to: C:\ProgramData\Mercedes-Benz\config\XD_MB
Replace the existing file with the new one.
⚠ Important: Both files must be replaced; skipping either one may not fully resolve the issue.
After completing these steps, restart Xentry and verify that the login works correctly.
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