In an effort to improve product security and safeguard the rights of our end customers, Autel will be implementing a phased real-name authentication process for AUTEL IMMO devices (IM508, IM608, IM608 PRO, IM608 II, IM508S, KM100) in Europe.
Check the upgrade details below:
Phase 1: Autel ID Account Verification
- Implementation: All IMMO devices must be re-logged in to ensure the device owner’s Autel ID matches the device. Devices that have not completed the Autel ID binding process will become inactive.
- Effective Date: April 15
Phase 2: Real-Name Authentication for All-Keys-Lost (AKL) Function
- Implementation: When utilizing the All-Keys-Lost function for key programming, users will be required to complete and verify their personal information. This information must be valid within European countries and accurately reflect the user's details.
- Customers who have already submitted their personal information will need to verify their identity every time they use the AKL function using one of the following methods:
- Account password
- SMS verification code
- Email verification code
- Two-factor authentication
- Effective Date: May 5
For any questions or support, please feel free to contact Autel support.
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